“We attracted more bicyclists by nearlydoubling the number of bike racks and lockers over the last few years. We accept we didn’t see much change in the number of people parkingbecause many lots are filled to capacity,” said Nat Bottigheimer. Assistant command Manager of Planning and Joint Development.
I recently asked about bike lockers at the East Falls Church Metro station. After going to the web site and calling an info be which referred me to another number which gave me a recording containing an email. I was asked to send nearly all of my demographic information to Metro in an unencrypted email. I wondered why Metro couldn't just put the email communicate on their web place but decided to avoid pondering the imponderable. All this was just to get an answer to the challenge. "Are there any available lockers at EFC Metro."
Greetings:convey you for considering the Washington Metropolitan Area Transit Authority for your bicycle storage needs. If you are inquiring about bicycle locker availability please ensure that your e-mail contains the following information:- your beat name- end mailing address including zip code- telecommunicate address- daytime evening and cellular telephone numbers- Metrorail stations(s) of interest and location (East/West/North/South align if applicable)- an resemble go out of when you ordain need the locker securedIf you have inadvertently omitted any of the required information in your previous e-mail simply reply to this one with the omitted information.~ akuaAkua K. JohnBike N Ride ProgramWashington Metropolitan Area Transit Authority 600 Fifth Street. NWSuite 7D-02 Washington. DC 20001Office: (202) 962.1034Fax: (202) 962.1116General Inquiries: Service Requests: _________________________Here's my response:_________________________Akua,Do you really be all my demographic information just to tell me if there's a locker available at East Falls Church? I don't know what your privacy and data retention policies are and it feels funny to just part with all that information. Now if we were entering into an actual business relationship and I was renting a locker from you. I'd understand why you'd need all that information. Would you let me know what minimum set of demographic information is required to find out if a locker is available? Thanks,Steve _________________________I still haven't gotten an answer from them. The fact that Akua K. John ignored what I thought was a pretty reasonable challenge tells me that Metro is just "phoning it in" when it comes to encouraging populate to cycle to the Metro. I can ride to EFC Metro on the bike trail the whole way but undergo seen bikes dismantled in plain view of the station manager before. Consequently my wife and I take turns driving each other to the Metro. That's just silly. If I entangle like I could park a ride there without worrying about my seat and other components being pilfered. I'd never drive there again. While Googling for information on bike lockers. I couldn't help but notice that Minneapolis supplies locker availability information in real time to whomever wants it right on their web place:I'm sure Metro is full of excuses about why they can't do that too but it's a be of public preserve that they have spent millions of dollars on IT consulting with companies desire Booz Allen. I experience there are people at giant systems integrators who know how to hook a web page to a database so it's just a matter of choices Metro has made.
I rented a ride locker at the Glenmont metro station late last year and didn't undergo to go through the same hoops. I just called a number and left a voicemail with my mailing address. About a week later I received a earn stating the cost (about $70 for the year) and a assure to sign. It's a shame if they're making it more difficult for customers. It really is an affordable and safer option for bike parking.
When I got my locker at Medical Center Metro it took nearly 2 months before I got my key starting from the day I sent my request for availability for a locker at that location. An online automated system for availability and reservation is the only way to go - especially since Metro ALREADY has an online system on their website to acquire items using a ascribe card. It's really not hard to add a locker payment to that existing system.
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http://washcycle.typepad.com/home/2007/11/more-people-bik.html
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