E-Mail address unknown during registrar transfer process
Posted by ~Ray @ 2008-10-16 05:35:19
Hello. I signed up to PowWeb today thanks in part to the very active community here who was prompt to answer my questions. I am transferring a domain and I just want to make absolutely sure that everything's all right. I tried looking around elsewhere in this forum for an answer to this question as well as in the knowledgebase to no avail. I'm a bit of a control freak
So here it goes. During the registrar transfer request process one of the points I am asked to check is this:
The Administrative Contact e-mail address is unknown. Please check the WHOIS record below. You must verify that you have access to receive emails at that address. If you have Domain WHOIS Privacy enabled it must be disabled during the transfer.
Why is the contact e-mail unknown? My valid email address is listed in the whois information below so.. are addresses automatically unknown? Basically. I'm just wondering whether I'll receive the necessary mail given that PowWeb sees it as unknown.
JGP is there a particular reason why you want to transfer the domain? You can keep your domain at it's current registrar and just change the name servers to reflect PowWeb's (ns1 powweb com and ns2 powweb com). When signing up with PowWeb you just give them the domain name you want to use and then as mentioned go to your existing registrar and change the DNS servers. But to your actual question do you by chance have any sort of privacy turned on at your existing registrar? If so you would have to remove/disable that in order to do the transfer symo
JGP is there a particular reason why you want to transfer the domain? You can keep your domain at it's current registrar and just change the name servers to reflect PowWeb's (ns1 powweb com and ns2 powweb com). When signing up with PowWeb you just give them the domain name you want to use and then as mentioned go to your existing registrar and change the DNS servers. But to your actual question do you by chance have any sort of privacy turned on at your existing registrar? If so you would have to remove/disable that in order to do the transfer symo
I'd like to transfer the domain because I only have a month left with my old provider and would like to benefit from PowWeb's domain credits instead of paying to leave it at my old provider. Privacy is disabled on my domain name. It's also unlocked and I see the entire whois information in the domain transfer page including my email address - I don't understand why I still get that message.
Some registrars prevent movement from them within 30 days of changing a whois record (in any way!) Is this the case here? (You can't post the registrars name it will be redacted).
Some registrars prevent movement from them within 30 days of changing a whois record (in any way!) Is this the case here? (You can't post the registrars name it will be redacted).
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There is no provision to refuse a transfer except:1) within 12-15 days of an expiry [it is unlikely to complete a transfer and may expire during a transfer during that short a period] and2) within 60 days of a renewal of a domain from an expired status. (I don't doubt that some Registrars set their own rules...)Otherwise;a) turn off domain privacy on the domainb) unlock the domain(disable the transfer lock)c) secure the AuthCode from the holding Registrard) ensure that the Administrative Contact email address on the domain is active and correctOnce you have these pieces in place -e) repoint the nameservers to powweb (ns1 powweb com and ns2 powweb com)wait the typical 24-72 hour period for the domain nameserver changes to have propagated thorough the Internet. Then,f) initiate a transfer -- you can use an existing domain credit at powweb to support it g) the transfer area allows you to enter the required info to cause the Tucows Registrar to request your domain from the holding Registrar h) Reply by providing the AuthCode to Tucows when requestedi) your domain will normally complete the transfer in 7-10 days -- it will normally be setup in the Automated Domain Renewal program that Powweb offers if the expiry records are correct. You can also ensure that the domain username and password are set to the same values as your Powweb account -- this will allow the DoOmainCentral facility to handle automated renewals etc.
There is no provision to refuse a transfer except:1) within 12-15 days of an expiry [it is unlikely to complete a transfer and may expire during a transfer during that short a period] and2) within 60 days of a renewal of a domain from an expired status. (I don't doubt that some Registrars set their own rules...)Otherwise;a) turn off domain privacy on the domainb) unlock the domain(disable the transfer lock)c) secure the AuthCode from the holding Registrard) ensure that the Administrative Contact email address on the domain is active and correctOnce you have these pieces in place -e) repoint the nameservers to powweb (ns1 powweb com and ns2 powweb com)wait the typical 24-72 hour period for the domain nameserver changes to have propagated thorough the Internet. Then,f) initiate a transfer -- you can use an existing domain credit at powweb to support it g) the transfer area allows you to enter the required info to cause the Tucows Registrar to request your domain from the holding Registrar h) Reply by providing the AuthCode to Tucows when requestedi) your domain will normally complete the transfer in 7-10 days -- it will normally be setup in the Automated Domain Renewal program that Powweb offers if the expiry records are correct. You can also ensure that the domain username and password are set to the same values as your Powweb account -- this will allow the DoOmainCentral facility to handle automated renewals etc.
Thank you very much for this valuable information. I initiated a transfer and after a few minutes its status became "Pending owner approval". Two hours later. I still haven't received an email though even though I verified that the admin address was correct (and it is.. well it's a hotmail address which isn't ideal but it's not even in my junk folder). It seems odd that it's not instantaneous. In any case. I suppose I'll wait it out for now since I wouldn't know what else to do anyway
Thank you very much for this valuable information. I initiated a transfer and after a few minutes its status became "Pending owner approval". Two hours later. I still haven't received an email though even though I verified that the admin address was correct (and it is.. well it's a hotmail address which isn't ideal but it's not even in my junk folder). It seems odd that it's not instantaneous. In any case. I suppose I'll wait it out for now since I wouldn't know what else to do anyway
I have a strict personal policy of always having a separate domain registrar company from the hosting company. Then I don't get involved in all sorts of cheap deals which are enticing but make it harder for you to move quickly. Sad to report. I have a web site hosted in Australia and the company has just become a registrar as well - so they are bombarding me with emails to transfer to them. The domain and the hosting expire in two weeks and neither will be staying with them or their "partners". I am learning how to transfer OFF them not TO them. They don't make it easy.[ADVERTHERE]Related article:
http://forum.powweb.com/showthread.php?t=77747
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